Home Improvement Program Manager

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JAS is seeking a Program Manager to oversee and administer its Home Improvement Program.  This position is an opportunity to combine your human services and financial skills to assist eligible Cambridge homeowners to make necessary repairs so they can remain in their homes by providing low-interest loans, technical assistance and access to grants.  The program assists homeowners in the planning, funding and completion of home rehabilitation and repair projects.   The Program Manager works with and supervises a part-time Housing Rehab Construction Specialist. 

What you will do:

  • Inform homeowners of program services, eligibility and application process
  • Assist homeowners in completing applications and providing financial information
  • Review and evaluate loan applications for eligibility
  • Work closely with the Cambridge Community Development Department to submit documentation for loan approvals
  • Review Rehab Construction Specialist work with homeowner to determine scope of work needed, with a particular focus on correcting Sanitary Code violations, energy conservation improvements, remediating lead-based paint hazards, accessibility improvements, and repair of failing building systems
  • Assist in preparation of documents for bid invitations and coordinate distribution of bid packages to qualified contractors
  • Review bids/project cost proposals with homeowners
  • Draft loan and mortgage documents, obtain signatures, and record documents
  • Approve homeowner & contractor/vendor progress & final payment requests
  • Assist in resolving any conflicts between homeowner and contractor
  • Promote public awareness of the Home Improvement Program with marketing and outreach efforts
  • Collaborate with the Cambridge Historical Commission, MassSave, Cambridge Fuel Assistance, Menotomy, Mass Rehab Commission and other as-designated agencies to maximize all project-related grants & funding sources
  • On occasion, work with JAS’s YouthBuild program to provide construction experience
  • Administer program, prepare financial and case reports, manage relationship with loan servicer, and manage loan portfolio.

You must have:

  • Commitment to working with, and improving housing conditions for, diverse low-to-moderate income families.
  • Ability to work and communicate well with homeowners, construction contractors, and non-construction professionals.
  • Patience and conflict resolution skills.
  • Ability to overcome barriers and keep momentum in multi-step process.
  • Experience in processing and administering loans
  • Bachelor’s degree
  • Proficient in MS Office Suite
  • Basic knowledge of housing rehab and construction issues, including Sanitary Code, lead paint requirements, and energy efficiency improvements
  • Experience with government funded programs preferred
  • Bi-lingual candidates encouraged to apply
  • Driver’s License and Vehicle

In addition to a competitive salary, JAS offers a comprehensive benefits package, including medical insurance, dental insurance, short term disability insurance, long term disability insurance, life insurance, transportation benefits, 20 PTO days in the first year, 12 paid holidays and a 401k savings plan with a 3% employer contribution

About Us

Just-A-Start (JAS) is a community-based, not-for-profit organization dedicated to building a better future by providing affordable housing, education, training, community engagement and supportive services. Since 1970 JAS has been serving residents of Cambridge and surrounding communities to empower individuals and families to meet their potential. Visit us at www.justastart.org to learn more.


Location: Cambridge, MA
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